Tigerpaw CRM+
The Premier Solution for Managed Services Providers
Do you have 360° view of your business? To be competitive, IT Managers and
Managed Service Providers (MSP) must be able to do the following:
Use ONE database to log and track information enterprise-wide
Communicate better with prospects, customers, and users
Get more done in less time -- and do it better
Improve inventory control and asset management
Resolve service tickets and issues faster, with fewer people
Optimize technician time with better dispatch and installation
Tigerpaw CRM+ significantly eliminates manual errors, and increases the reliability
of your database. We are much more than another piece of software. For IT managers
like you, we represent a more profitable way to run your business. Through
integration with popular managed services software, Tigerpaw CRM+ connects managed
services functionality with service order
and workflow capabilities, enabling MSPs to deliver richly enhanced customer service.
The Tigerpaw CRM+ Managed Services Integrator provides incoming email monitoring
and routing, automated service order generation,
and comprehensive logging and archiving.
Tigerpaw works closely with carefully selected Integration Partners to provide end
users with connectivity between applications, resulting in all-around wider functionality
and best-of-breed solutions.
Level Platforms is the leading provider of remote monitoring and management
software for managed services providers. The integration of Tigerpaw CRM+ and Level
Platforms' Managed Workplace connects managed services functionality with service
order and workflow capabilities, enabling MSPs to deliver enhanced customer service.
SilverBack software empowers solution providers to profitably deliver customized
IT and security services to the mid-tier and SME. The powerful delivery platform
significantly reduces the operations costs associated with the initial set-up and
ongoing management of thousands of remote customers while enforcing ITIL best practices.
Leveraging combined SilverBack technology and business expertise, SilverBack partners
are the most successful in the industry.
The SilverBack solutions provide real-time fault monitoring, performance and asset
reporting, full remote remediation, as well as a low cost, comprehensive security
monitoring capability.
Reading Resources:
"Technical Imperatives for Managed Services" Silverback Technologies
Founded in March 2000, N-able Technologies® is the market leader in delivering
technology and training that transforms service organizations into managed service
providers (MSPs). N-able's combination of products, people and processes help service
providers develop, sell and deliver highly profitable managed services to the small-
and medium-sized business (SMB) market. N-able provides complete solutions to monitor,
manage and optimize information technology and security from a business perspective,
deliver business-value reports a nd drive effective and efficient service delivery.
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